AccuTracker software helps organizations track workflow efficiency

With the healthcare industry focusing so much on value and quality, it’s growing increasingly important for an organization’s processes to be efficient. To that end, the new AccuTracker software from The Camden Group, which debuted Aug. 28, allows users to track clinical and non-clinical processes and optimize their team’s overall performance.

Organizations can use AccuTracker to go through every second of their workflows, seeing what they spent the most time on and how much time could be saved if things were done differently. The software also helps track the efficiency of electronic health records, seeing how many times physicians have to push a button, for example, or how much time is spent typing out information.

Marc G. Mertz, vice president of The Camden Group, a healthcare business advisory firm, told RadiologyBusiness.com that one of AccuTracker’s most important features is its built-in benchmarks. Many in the healthcare industry are finding it harder to adapt, he said, because they can’t compare themselves to other organizations.

“As they assess and redesign processes, they only know how they perform today and can only establish target performance based on improvements to that baseline performance,” Mertz said. “Good benchmarks do not exist for patient throughput in medical offices, for example.”

Mertz explained that AccuTracker provides its user with the tools to solve this problem.

“AccuTracker has built-in benchmarking templates for common processes, including medical office visits, emergency department throughput, operating room turnaround, imaging, and ambulatory surgery,” Mertz said. “These processes have defined steps so that all AccuTracker users are capturing the same data points. AccuTracker also captures demographic information about the client organizations: provider type (hospital, clinic, etc.), geographic location, specialty, etc., so that organizations will be able to compare their performance against other similar organizations.”

Mertz noted that AccuTracker is subscription-based program, so users will receive updates and upgrades on a regular basis. It can be accessed from a computer, smartphone or tablet.