Teagan Batts, MBA

Teagan is proving that the work done before and after an imaging exam can reshape access, cost and the patient experience.

Directing multidisciplinary teams supporting 11 imaging centers, Teagan brings together patient access, revenue cycle, clinical support and imaging informatics to improve efficiency, strengthen financial performance and enhance the patient and referring-provider experience. She is passionate about identifying improvement opportunities, challenging the status quo and implementing sustainable solutions that deliver measurable impacts.

Teagan’s leadership at Radiology Ltd. in Arizona has driven significant advances in patient access and operational efficiency, leveraging automation and emerging technologies to streamline workflows and better support radiologists and clinical teams. She spearheaded the implementation of AI-powered optical character recognition for imaging order entry, reducing turnaround times from approximately two weeks to two hours. Her patient access initiatives also reduced no-show rates from approximately 10% to 2%, while improvements in authorization and medical necessity workflows strengthened revenue integrity and financial performance.

Earlier in her career at Lumexa Imaging, Teagan played a leadership role in establishing the company’s centralized Patient Access Center of Excellence, helping transition multiple markets to a centralized service model. As a center operations manager at Touchstone Medical Imaging, she drove a 22% increase in annual imaging volume.

Equally central to her success is her commitment to developing people and fostering a culture of collaboration, accountability and continuous improvement. She has cultivated strong teams and improved employee engagement through periods of significant organizational change, while advancing through progressively broader leadership roles within Lumexa Imaging.