Most imaging centers aren't limited by what their AI-enabled RIS and patient engagement tools can do. They're limited by how much of the work they've actually handed over for AI to do.

In this webinar, two imaging operators and one technology leader follow a single order from start to when the radiologist's follow-up recommendation gets acted on. Stacy Butler of SouthCoast Health explains how her team started with screening mammography and DEXA and, within four months, was automating most ultrasound, CT and MR scheduling. Raul Arizpe of Desert Imaging shares how tracking follow-up recommendations has brought in hundreds of thousands of dollars in follow-up exam revenue since January, and closed gaps in patient care. Attendees will come away with a practical view of where to start, what to hold back and how to bring staff and referring physicians along.

We’ll cover how to:

  • Understand where AI has delivered real value, and where it hasn’t (yet and why). 
  • Evaluate how AI order intake turns faxed orders into schedulable work, and where confidence thresholds and exception flags should sit. 
  • Compare voice and text appointment confirmations and their effect on no-shows and same-day cancellations.
  • Quantify the staff hours freed up from scheduling and reminder calls, and redeploy schedulers to complex, safety-sensitive patient conversations. 
  • Design a closed-loop process for tracking follow-up recommendations and incidental findings across modalities, not just mammography. 
  • Anticipate the change-management, bandwidth and cost barriers to adoption, including the work of documenting "unwritten" and legacy scheduling rules.

Who Should Attend:

  • CEOs, CFOs and Imaging Center Owners 
  • COOs and Operations Leaders 
  • Imaging Center Leadership and Directors 
  • CIOs and CTOs 
  • RIS Directors and Managers 
  • Radiology and Imaging Managers 
  • Radiologists

Panel: 

Butler

Stacy Butler,
Imaging Clinical Coordinator, SouthCoast Health

Arzipe

Raul Arizpe, 
VP, West Texas Operations, Desert Imaging El Paso, Diagnostic Imaging Centers of Texas

Avozza

Nick Avossa, 
VP of AI Operations, AbbaDox