Stronger report wording, direct calls to referrers help boost outpatients’ follow-up imaging odds

Only about 65% of patients actually receive recommended follow-up imaging in the outpatient setting, but a few factors can improve this number, experts wrote Monday in JACR [1].

In particular, reports with stronger wording and nonconditional follow-up recommendations were found to be followed more frequently. Imaging follow-through occurred faster in cases where the radiologist directly communicated with referrers, patients did not have a previous cancer history, or there was no specified deadline for the next step.

“When radiologists feel that follow-up of a finding is mandatory, they should use the term ‘strongly recommended,’” Hadiseh Kavandi, MD, with the Department of Radiology Beth Israel Deaconess Medical Center in Boston, and co-authors advised. “In addition, a direct phone call to the provider will help ensure timely follow-up.”

For the study, Kavandi et al. analyzed data from a single large academic medical center located in an urban setting. They performed a search for all CT, ultrasound and MRI reports containing the word “recommend” (and any synonyms, such as “advise” or “consider”), written during a period in March 2019. Both inpatient and ED reports were excluded from the analysis. This query returned a total of 255 reports, with recommended follow-up imaging occurring in less than two-thirds of such instances.

Providers saw things through more frequently when a radiologist used stronger wording (83% of the time) versus the opposite (17%). Kavandi and co-authors also found a median follow-up time of 28 days for patients without a known history of cancer compared to 82 for those with such a history (50 days was the overall median time). The team unearthed large follow-up gaps when comparing patients whose radiologist communicated directly with their referring provider (28 days vs. 70 days without communication) and for reports in which a specific follow-up interval was provided (82.5 days vs. 21 days without one).

“Strategies to make radiology recommendations more uniform are another potential way to improve the rate of follow-up adherence while avoiding the overuse of imaging,” the authors noted. “Changing the radiologists’ reporting to decrease the variations in follow-up recommendations is challenging and may require multiple interventions. In our institution, we have implemented standardized follow-up recommendations for a variety of indications, such as pancreatic cysts, pulmonary nodules, and visceral aneurysms. However, this study was focused on nonroutine follow-up recommendations for which standardization is difficult to achieve.”

Increased use of imaging has led to a corresponding uptick in the detection of incidental findings across the specialty, the authors noted. Previous studies have found that upward of 37% of radiology reports contain recommendations for additional imaging, but follow-up does not always occur. This can lead to possible delays in diagnosis and treatment, poor outcomes and possible malpractice lawsuits, Kavandi et al. wrote.

Marty Stempniak

Marty Stempniak has covered healthcare since 2012, with his byline appearing in the American Hospital Association's member magazine, Modern Healthcare and McKnight's. Prior to that, he wrote about village government and local business for his hometown newspaper in Oak Park, Illinois. He won a Peter Lisagor and Gold EXCEL awards in 2017 for his coverage of the opioid epidemic. 

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