Experience Stories

Enterprise Imaging and the Radiology Practice: Mecklenburg Radiology Associates

McKesson

Mecklenburg Radiology Associates (MRA), Charlotte, North Carolina, is the oldest continually operating radiology group in the state; its 40 radiologists and 10 physician assistants serve Novant Health’s four hospitals and nine imaging centers in the Southern Piedmont region of the state, as well as a number of other imaging centers, physician

VNA or ANV? Lessons From the Health System-Vendor Transition

McKesson

Following years of experience working on the enterprise IT team at Iowa Health System as an infrastructure architect, Tom Coppa takes a strong stance on the terminology used to refer to enterprise-wide image repositories—what some have taken to calling vendor-neutral archives (VNAs). “The idea of a VNA makes a lot of sense—it remains a very solid

Setting Expectations for Enterprise Image Management

McKesson

The Children’s Hospital of Philadelphia (CHOP) was an early pioneer in establishing an enterprise image repository; its enterprise medical storage platform went live in 2005, and its vendor-neutral archive (VNA) went live in 2009, followed by an enterprise viewer in 2010. Chris Tomlinson, MBA, has helped to lead the charge in his role as

Digital Data and the Spoken Word: Bridging the Communication Gap

M*Modal

As radiology equipment becomes ever more advanced, so-called “structured data” only increases. Advanced 3D and reconstruction visualization generates measurements from multiple angles, and the digital information builds and builds.

Patient Satisfaction With Imaging Is Increasingly Critical to Referrers

Sponsored by Hitachi Healthcare Americas

As health care becomes increasingly consumer driven, patients are expecting higher levels of service and satisfaction from their providers, including providers of medical imaging. Elliot Silverman, director of imaging services at Palmetto General Hospital (Hialeah, Florida), notes that many patients have only a vague notion of what’s in store when

Radiology and Social Media: A Tale of Two Practices

iCRco

This article is third in a three-part series. To read the first article in the series, click here; to read the second, click here.

Patient Portals Unlock New Service Levels for Radiology

MMP

This article is the third in a four-part series. To read part one, click here; to read part two, click here.

Patient-centered Care, Technology, and the Imaging Center: ProScan Imaging

Proscan

In September, ProScan Imaging, which owns a network of 25 imaging centers in seven states, became the first organization in the world to install the high-field Echelon Oval 1.5T MRI system from Hitachi Medical Systems. Featuring an oval-shaped bore that measures 74 cm, the Echelon Oval reflects the growing trend toward patient centricity in imaging